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Frequently Asked Questions

What are the plans for the Royal Shrewsbury Hospital?

The designs provide accommodation at RSH, for the following:

  • Dedicated modern Emergency Department and Urgent Care Treatment Centre
  • Purpose designed Ambulatory Acute Medicine, Assessment and short stay unit
  • Dedicated expanded Critical Care unit
  • A new Oncology and Haematology ward
  • A new entrance, reception and hospitality offer as well as enhanced patient drop off facilities
  • Dedicated Women and Childrens facilities including:
    • Consultant maternity unit with inpatient beds with delivery facilities for midwifery lead care
    • Neonatal unit with support for family integrated care
    • Early Pregnancy unit; gynaecological assessment unit and gynaecology inpatient facilities
    • Childrens assessment unit; children’s inpatient and oncology unit and day surgery facilities with external play areas

Will the redevelopment affect my current service?

There will be some early enabling works, hopefully, due to start this year. These works will be phased so that there is no impact on our services, and communications will be provided well in advance of them happening.
The main building works are self-contained meaning current services will be unaffected by the construction. However, you will be clearly communicated with via the usual channels on the location of any appointments and/or with wayfinding on site when you arrive.

How will the proposals make changes to the parking provided at the hospital (for staff and visitors)?

The proposals will see no change to the capacity of car parking provided on the hospital site.

Will the proposals affect public transport services?

Public transport will not be affected by the redevelopment of the hospital, however during construction there may need to be a need to relocate the bus stop as the building works are phased. However, we will be working with the public transport providers throughout this time and there will be communications well in advance should any potential changes be necessary.

When will you start work on-site and how long will it take?

We hope that work not subject to planning permission will begin this year, with the main new build works starting next year.

How will this improve facilities for patients/service users?

The service changes will improve care for all people across Telford and Wrekin, Shropshire and mid-Wales.

Planned care services will be available throughout the year, leading to fewer cancellations and delays for operations.
Enhanced 24/7 urgent care services will be available on both sites and be delivered through a new A&E Local Model in Telford staffed by a team of health, care and community specialists.

Improved emergency care services will be delivered from a modern, purpose-built Emergency Department, meaning that patients will be seen more quickly, with shorter stays and faster ambulance handover times.

What about the construction noise for local residents?

The Trust is committed to being a considerate constructor. Work will be carried out during normal working hours Monday to Friday, with any work outside this time pre agreed.

During construction the hospital will work with the contractor appointed and local residents who are likely to be impacted on a construction management plan to ensure that any issues are quickly resolved.

How can I find out more and have my say?

Planning events will be held in July where there will be an opportunity to view the proposals, speak to the project team, ask questions and leave your feedback. The in-person events will take place on:

  • Wednesday 19 July 2023 – 4pm to 7pm at Shropshire Conference and Education Centre, Mytton Oak Road, Shrewsbury, Shropshire, SY3 8XQ
  • Saturday 22 July 2023 – 10am to 2pm at Shropshire Conference and Education Centre, Mytton Oak Road, Shrewsbury, Shropshire, SY3 8XQ
  • Monday 24 July 2023 – 3pm to 7pm at Gains Park Hall, Gains Park Way, Bicton Heath, Shrewsbury, SY3 5HF

Following the events there will be an online webinar, held on Tuesday 1 August 2023 at 6pm. Registration for the webinar can be completed by clicking here.

The information shared at the events as well as the online feedback form will be available on the website following the first planning event.